Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Child and Adolescent Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
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Instructions - Instructional text.

Wait Times


Facilitysort ascending 90% 50%
NSHA Western Zone
8 days
2 days
NSHA Northern Zone
6 days
1 day
NSHA Eastern Zone
7 days
5 days
7 days
4 days


Facilitysort ascending 90% 50%
Yarmouth Regional clinics
30 days
12 days
Windsor clinic
49 days
20 days
Valley Regional clinics
27 days
7 days
South Shore Regional clinics
49 days
24 days
Rural Cape Breton clinics
155 days
54 days
44 days
20 days
Industrial Cape Breton clinics
313 days
137 days
Guysborough Antigonish clinics
63 days
25 days
Cumberland County clinics
41 days
34 days
Colchester Regional clinics
31 days
8 days
Aberdeen Regional clinics
24 days
7 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.