Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Child and Adolescent Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
IWK
5 days
3 days
43 days
7 days
NSHA Eastern Zone
7 days
3 days
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NSHA Northern Zone
7 days
3 days
7 days
5 days
NSHA Western Zone
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Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Yarmouth Regional clinics
15 days
5 days
29 days
14 days
Valley Regional clinics
25 days
8 days
48 days
15 days
Cumberland County clinics
44 days
12 days
202 days
50 days
NSHA Clinical Virtual Care Team
34 days
13 days
29 days
14 days
Windsor clinic
39 days
29 days
55 days
30 days
South Shore Regional clinics
69 days
33 days
78 days
39 days
Colchester Regional clinics
55 days
35 days
147 days
9 days
Guysborough Antigonish clinics
64 days
35 days
87 days
54 days
Aberdeen Regional clinics
79 days
42 days
191 days
91 days
IWK
119 days
83 days
104 days
55 days
Cape Breton Regional Municipality
201 days
181 days
135 days
87 days
Rural Cape Breton clinics
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Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your primary care provider

Wait time information can help you and your primary care provider make informed decisions. Find wait times and share the numbers with your healthcare provider.