Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Child and Adolescent Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
5 days
0 days
7 days
4 days
IWK
11 days
6 days
31 days
7 days
NSHA Eastern Zone
7 days
6 days
6 days
5 days
NSHA Western Zone
---
---
---
---

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Windsor clinic
36 days
8 days
---
---
South Shore Regional clinics
35 days
10 days
70 days
34 days
Colchester Regional clinics
37 days
12 days
148 days
95 days
Cumberland County clinics
23 days
12 days
168 days
28 days
Valley Regional clinics
69 days
15 days
78 days
17 days
Yarmouth Regional clinics
33 days
15 days
23 days
13 days
Aberdeen Regional clinics
51 days
21 days
201 days
113 days
Guysborough Antigonish clinics
62 days
29 days
66 days
41 days
IWK
93 days
59 days
80 days
55 days
Cape Breton Regional Municipality
127 days
93 days
122 days
34 days
Rural Cape Breton clinics
---
---
139 days
28 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.