Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Child and Adolescent Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
6 days
3 days
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NSHA Eastern Zone
7 days
5 days
7 days
5 days
NSHA Western Zone
7 days
5 days
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IWK
7 days
6 days
15 days
7 days

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Colchester Regional clinics
14 days
7 days
100 days
15 days
Aberdeen Regional clinics
14 days
10 days
175 days
28 days
Valley Regional clinics
48 days
13 days
72 days
14 days
South Shore Regional clinics
38 days
15 days
28 days
11 days
Cumberland County clinics
26 days
17 days
145 days
14 days
Guysborough Antigonish clinics
36 days
19 days
38 days
23 days
Yarmouth Regional clinics
31 days
19 days
21 days
8 days
Windsor clinic
45 days
20 days
240 days
9 days
Rural Cape Breton clinics
41 days
21 days
34 days
15 days
IWK
37 days
22 days
34 days
18 days
Industrial Cape Breton clinics
66 days
37 days
133 days
23 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.