Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Child and Adolescent Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
7 days
2 days
7 days
5 days
IWK
7 days
4 days
36 days
16 days
NSHA Western Zone
6 days
4 days
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NSHA Eastern Zone
7 days
5 days
7 days
3 days

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
South Shore Regional clinics
29 days
7 days
85 days
44 days
Windsor clinic
26 days
12 days
57 days
23 days
Valley Regional clinics
29 days
14 days
56 days
19 days
Yarmouth Regional clinics
44 days
14 days
20 days
10 days
Cumberland County clinics
34 days
15 days
169 days
20 days
Aberdeen Regional clinics
48 days
26 days
192 days
15 days
Colchester Regional clinics
42 days
27 days
276 days
124 days
Guysborough Antigonish clinics
67 days
36 days
68 days
50 days
Rural Cape Breton clinics
105 days
53 days
91 days
16 days
IWK
91 days
68 days
97 days
61 days
Cape Breton Regional Municipality
155 days
112 days
166 days
56 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your primary care provider

Wait time information can help you and your primary care provider make informed decisions. Find wait times and share the numbers with your healthcare provider.