Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Child and Adolescent Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% 50%
IWK
4 days
2 days
NSHA Northern Zone
6 days
2 days
NSHA Eastern Zone
7 days
5 days
NSHA Western Zone
7 days
6 days

Non-Urgent

Facility 90% 50%
Aberdeen Regional clinics
25 days
7 days
Colchester Regional clinics
49 days
7 days
Valley Regional clinics
26 days
11 days
South Shore Regional clinics
45 days
12 days
Yarmouth Regional clinics
46 days
15 days
Guysborough Antigonish clinics
33 days
16 days
Cumberland County clinics
34 days
17 days
IWK
55 days
20 days
Windsor clinic
96 days
68 days
Rural Cape Breton clinics
99 days
71 days
Industrial Cape Breton clinics
204 days
110 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.