Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
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Instructions - Instructional text.

Wait Times


Facility 90% 50%
NSHA Northern Zone
7 days
1 day
NSHA Central Zone
7 days
4 days
NSHA Eastern Zone
8 days
5 days
NSHA Western Zone
7 days
5 days


Facility 90% 50%
Colchester Regional clinics
19 days
6 days
Cumberland County clinics
35 days
14 days
Spryfield clinic
112 days
15 days
Yarmouth Regional clinics
50 days
21 days
Windsor clinic
113 days
27 days
Guysborough Antigonish clinics
49 days
28 days
South Shore Regional clinics
55 days
28 days
Aberdeen Regional clinics
40 days
33 days
Halifax - Bayers Road clinic
113 days
36 days
Valley Regional clinics
67 days
45 days
Lower Sackville clinic
143 days
63 days
Rural Cape Breton clinics
99 days
66 days
Industrial Cape Breton clinics
245 days
92 days
Cole Harbour clinic
141 days
115 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.