Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
6 days
0 days
7 days
5 days
NSHA Western Zone
6 days
2 days
---
---
NSHA Central Zone
7 days
5 days
7 days
5 days
NSHA Eastern Zone
7 days
5 days
---
---

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Colchester Regional clinics
14 days
8 days
93 days
27 days
Aberdeen Regional clinics
19 days
12 days
37 days
15 days
Yarmouth Regional clinics
31 days
13 days
22 days
0 days
Dartmouth - Wyse Road clinic
29 days
14 days
27 days
18 days
Dartmouth - Belmont House clinic
24 days
15 days
37 days
23 days
Spryfield clinic
29 days
15 days
30 days
13 days
Valley Regional clinics
28 days
16 days
97 days
31 days
Windsor clinic
27 days
18 days
22 days
14 days
Cole Harbour clinic
26 days
19 days
34 days
20 days
Cumberland County clinics
24 days
19 days
61 days
29 days
Halifax - Bayers Road clinic
28 days
20 days
41 days
16 days
Lower Sackville clinic
34 days
24 days
46 days
14 days
Guysborough Antigonish clinics
60 days
40 days
26 days
12 days
South Shore Regional clinics
48 days
40 days
56 days
0 days
Rural Cape Breton clinics
92 days
45 days
35 days
21 days
Industrial Cape Breton clinics
217 days
76 days
36 days
18 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.