Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
6 days
0 days
7 days
6 days
NSHA Central Zone
7 days
4 days
8 days
5 days
NSHA Western Zone
6 days
4 days
7 days
5 days
NSHA Eastern Zone
7 days
5 days
5 days
0 days

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Valley Regional clinics
26 days
12 days
27 days
22 days
South Shore Regional clinics
20 days
13 days
68 days
0 days
Yarmouth Regional clinics
21 days
13 days
19 days
5 days
Colchester Regional clinics
31 days
20 days
184 days
96 days
NSHA Clinical Virtual Care Team
56 days
31 days
25 days
14 days
Cumberland County clinics
43 days
32 days
116 days
49 days
Aberdeen Regional clinics
56 days
36 days
48 days
13 days
Rural Cape Breton clinics
123 days
53 days
41 days
19 days
Dartmouth - Portland Street clinic
137 days
69 days
29 days
14 days
Cole Harbour clinic
146 days
86 days
23 days
12 days
Cape Breton Regional Municipality
124 days
89 days
32 days
14 days
Windsor clinic
111 days
89 days
21 days
16 days
Lower Sackville clinic
120 days
100 days
24 days
14 days
Guysborough Antigonish clinics
117 days
101 days
22 days
0 days
Halifax - Bayers Road clinic
146 days
108 days
26 days
14 days
Spryfield clinic
134 days
121 days
18 days
14 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your primary care provider

Wait time information can help you and your primary care provider make informed decisions. Find wait times and share the numbers with your healthcare provider.