Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
6 days
0 days
6 days
4 days
NSHA Central Zone
6 days
2 days
7 days
5 days
NSHA Western Zone
6 days
3 days
7 days
4 days
NSHA Eastern Zone
7 days
6 days
12 days
0 days

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Yarmouth Regional clinics
20 days
12 days
15 days
0 days
South Shore Regional clinics
42 days
21 days
23 days
0 days
Colchester Regional clinics
43 days
26 days
146 days
19 days
Cumberland County clinics
44 days
28 days
76 days
28 days
Valley Regional clinics
42 days
30 days
26 days
16 days
Windsor clinic
48 days
35 days
22 days
15 days
Aberdeen Regional clinics
42 days
36 days
35 days
15 days
Dartmouth - Portland Street clinic
63 days
46 days
38 days
18 days
Cole Harbour clinic
60 days
47 days
56 days
31 days
Spryfield clinic
76 days
48 days
21 days
14 days
Halifax - Bayers Road clinic
75 days
50 days
34 days
16 days
Guysborough Antigonish clinics
70 days
51 days
21 days
13 days
Rural Cape Breton clinics
70 days
52 days
25 days
16 days
Lower Sackville clinic
73 days
57 days
38 days
21 days
Cape Breton Regional Municipality
85 days
62 days
36 days
15 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.