Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.
Mental Health & Addictions Adult Services
Service/Procedure Summary
Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.
In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.
A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.
- Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
- Triage 2: Urgent, target is within seven days
- Triage 3: Non-Urgent, target is within 28 days
Wait Times
Urgent
Facility | 90% (Wait 1) | 50% (Wait 1) | 90% (Wait 2) | 50% (Wait 2) |
---|---|---|---|---|
NSHA Northern Zone |
6 days |
1 day |
7 days |
2 days |
NSHA Western Zone |
7 days |
3 days |
--- |
--- |
NSHA Central Zone |
7 days |
4 days |
9 days |
6 days |
NSHA Eastern Zone |
7 days |
6 days |
0 days |
0 days |
Non-Urgent
Facility | 90% (Wait 1) | 50% (Wait 1) | 90% (Wait 2) | 50% (Wait 2) |
---|---|---|---|---|
Yarmouth Regional clinics |
28 days |
8 days |
14 days |
0 days |
Valley Regional clinics |
25 days |
10 days |
27 days |
21 days |
Colchester Regional clinics |
31 days |
20 days |
196 days |
69 days |
South Shore Regional clinics |
27 days |
20 days |
28 days |
2 days |
Cumberland County clinics |
33 days |
27 days |
105 days |
63 days |
Aberdeen Regional clinics |
66 days |
44 days |
43 days |
14 days |
Rural Cape Breton clinics |
108 days |
44 days |
43 days |
16 days |
NSHA Clinical Virtual Care Team |
71 days |
50 days |
35 days |
19 days |
Cole Harbour clinic |
97 days |
55 days |
28 days |
14 days |
Dartmouth - Portland Street clinic |
177 days |
98 days |
37 days |
16 days |
Spryfield clinic |
145 days |
110 days |
34 days |
15 days |
Lower Sackville clinic |
125 days |
113 days |
27 days |
14 days |
Guysborough Antigonish clinics |
142 days |
117 days |
23 days |
8 days |
Cape Breton Regional Municipality |
148 days |
121 days |
36 days |
15 days |
Halifax - Bayers Road clinic |
139 days |
124 days |
27 days |
11 days |
Windsor clinic |
--- |
--- |
22 days |
12 days |