Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
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Instructions - Instructional text.

Wait Times


Facility 90% 50%
NSHA Eastern Zone
7 days
4 days
NSHA Northern Zone
7 days
4 days
NSHA Central Zone
21 days
7 days
NSHA Western Zone
15 days
7 days


Facility 90% 50%
Spryfield clinic
33 days
16 days
Halifax - Bayers Road clinic
128 days
18 days
Cole Harbour clinic
80 days
23 days
Dartmouth - Wyse Road clinic
80 days
23 days
Colchester Regional clinics
44 days
26 days
Cumberland County clinics
40 days
29 days
Guysborough Antigonish clinics
82 days
42 days
Rural Cape Breton clinics
58 days
42 days
South Shore Regional clinics
89 days
43 days
Aberdeen Regional clinics
65 days
46 days
Yarmouth Regional clinics
95 days
57 days
Valley Regional clinics
99 days
58 days
Dartmouth - Belmont House clinic
85 days
62 days
Windsor clinic
202 days
81 days
Lower Sackville clinic
173 days
117 days
Industrial Cape Breton clinics
294 days
186 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.