Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
see more
Instructions - Instructional text.

Wait Times

Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
NSHA Northern Zone
6 days
1 day
7 days
5 days
NSHA Western Zone
6 days
2 days
6 days
5 days
NSHA Central Zone
6 days
3 days
7 days
4 days
NSHA Eastern Zone
7 days
5 days
7 days
0 days

Non-Urgent

Facility 90% (Wait 1) 50% (Wait 1) 90% (Wait 2) 50% (Wait 2)
Cumberland County clinics
19 days
12 days
81 days
29 days
Colchester Regional clinics
28 days
16 days
194 days
67 days
Yarmouth Regional clinics
28 days
19 days
19 days
0 days
Aberdeen Regional clinics
56 days
38 days
47 days
15 days
Valley Regional clinics
56 days
44 days
34 days
21 days
Halifax - Bayers Road clinic
75 days
52 days
33 days
15 days
Rural Cape Breton clinics
104 days
52 days
47 days
28 days
South Shore Regional clinics
68 days
53 days
42 days
0 days
Windsor clinic
82 days
53 days
26 days
15 days
Guysborough Antigonish clinics
68 days
56 days
26 days
14 days
Dartmouth - Portland Street clinic
92 days
57 days
38 days
22 days
Spryfield clinic
85 days
68 days
41 days
21 days
Lower Sackville clinic
91 days
76 days
40 days
15 days
Cole Harbour clinic
92 days
77 days
75 days
27 days
Cape Breton Regional Municipality
126 days
78 days
42 days
15 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.