Emergencies

Emergency Mental Health cases are seen immediately. If you are facing a crisis, call the Mental Health Crisis Line at 1-888-429-8167, or call 911 or go to your nearest emergency room.

Mental Health & Addictions Adult Services

Service/Procedure Summary

Wait-times for Community Mental Health and Addictions
The Department of Health and Wellness, Nova Scotia Health Authority (NSHA), and the IWK Health Centre are working together to improve access to mental health and addictions care and support for Nova Scotians. We are committed to having the right services, in the right place, at the right time, and delivered by the right provider for patients.

In 2018-19 we are standardizing the way we collect and report wait-times for Community Mental Health and Addictions clinic appointments. Wait time standards have been chosen and waits will be reported online by triage level.

A person’s triage level is determined by their condition as assessed by clinicians working in intake or referral. In providing care and treatment based on clinical assessment, people triaged as urgent receive care before people triaged as non-urgent.

  • Triage 1: Emergency, no wait--patients immediate access to care through emergency or crisis services
  • Triage 2: Urgent, target is within seven days
  • Triage 3: Non-Urgent, target is within 28 days
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Instructions - Instructional text.

Wait Times

Urgent

Facility 90% 50%sort ascending
NSHA Eastern Zone
7 days
4 days
NSHA Central Zone
7 days
4 days
NSHA Western Zone
7 days
2 days
NSHA Northern Zone
5 days
0 days

Non-Urgent

Facility 90% 50%sort ascending
Industrial Cape Breton clinics
238 days
155 days
Rural Cape Breton clinics
121 days
66 days
Guysborough Antigonish clinics
60 days
39 days
Windsor clinic
69 days
23 days
Lower Sackville clinic
57 days
16 days
Yarmouth Regional clinics
63 days
15 days
Dartmouth - Wyse Road clinic
24 days
8 days
South Shore Regional clinics
31 days
8 days
Valley Regional clinics
42 days
8 days
Halifax - Bayers Road clinic
47 days
8 days
Cole Harbour clinic
22 days
8 days
Dartmouth - Belmont House clinic
22 days
7 days
Spryfield clinic
75 days
6 days
Aberdeen Regional clinics
21 days
6 days
Cumberland County clinics
10 days
5 days
Colchester Regional clinics
9 days
5 days

Reduce your wait time

Not all wait times are the same, and you may reduce your wait time for health care services. Explore options and talk to your doctor or nurse practitioner.

Talk to your doctor

Wait time information can help you and your doctor make informed decisions. Find wait times and share the numbers with your healthcare provider.